Privacy Policy

At Mila Explores, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect
When you place an order or interact with our website, we may collect personal information such as your name, contact details, shipping address, and phone number. This is necessary for us to fulfill your order and provide customer support.

2. How We Use Your Information
We use the collected information to:

  • Process your order and deliver your items.
  • Contact you regarding your order status or if there are any issues.
  • Improve our services and website functionality.

3. Payment Method
Please note that at Mila Explores, we only offer Cash on Delivery (COD) as a payment method. No other payment methods, such as credit or debit cards, are accepted at this time.

4. Data Security
We are committed to protecting your personal data. We implement security measures to protect your information from unauthorized access, use, or disclosure.

5. Third-Party Services
We do not share your personal information with third parties unless necessary for processing your order (e.g., delivery services). We ensure these third parties follow adequate privacy standards to protect your information.

6. Cookies
We use cookies to enhance your browsing experience on our website. These cookies help us track your preferences and offer a more personalized experience. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

7. Your Rights
You have the right to request access to the personal information we hold about you, and you can ask us to correct or delete this information. To make any requests, please contact our customer support team.

8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent update.

9. Contact Us
If you have any questions or concerns about our Privacy Policy, please feel free to contact us via email or phone.